Terms of Service

Picxal provides AI-enhanced creative production services, including product photography, lifestyle imagery, image-to-video content and related studio workflow tools for brands and businesses.

We may update, improve or modify our Services from time to time. We will use reasonable efforts to deliver work in line with the scope agreed at the time of purchase or project briefing.

You must be at least 18 years old and have the authority to enter into these Terms on behalf of yourself or the business you represent.

If you use our Services on behalf of a company or organisation, you confirm that you are authorised to bind that entity to these Terms.

When you create an account, purchase a plan or submit materials for a project, you agree to provide accurate and complete information.

You are responsible for:

• Maintaining the confidentiality of your account credentials.
• All activity that occurs under your account.
• Ensuring any materials you upload are owned by you or used with permission.

Fees for our Services are displayed on our website or agreed in writing before work begins. Unless otherwise stated, prices are exclusive of applicable taxes.

Payment is due according to the checkout terms or invoice schedule applicable to your plan or project. We may pause or cancel delivery if payment is overdue.

Delivery timelines depend on your selected plan, project scope and current workload. Estimated timelines are indicative and not guaranteed unless expressly agreed in writing.

Unless your plan or project agreement states otherwise, revisions are limited to the scope included in your purchase. Additional revisions or changes outside the agreed brief may incur extra fees.

Final deliverables are deemed approved once accepted by you or if no feedback is provided within a reasonable period after delivery.

By using our Services, you agree that you will not:

• Submit content you do not own or have rights to use.
• Request work that infringes third-party intellectual property, privacy or publicity rights.
• Use our Services for unlawful, deceptive or harmful purposes.
• Attempt to reverse engineer, copy or misuse our proprietary workflows, prompts or technology.
• Interfere with the security, integrity or availability of our platform.

You are solely responsible for how you use delivered assets across your marketing channels and third-party platforms.

Ownership and licensing of creative deliverables are governed by our Commercial Rights policy, which forms part of these Terms.

Picxal retains all rights in its website, brand, technology, workflows, prompts, tools and internal production systems. Nothing in these Terms transfers those rights to you.

We treat client materials, briefs and unreleased campaign assets as confidential, except where disclosure is required by law or you have given written permission.

You agree not to disclose Picxal's proprietary methods, pricing structures or internal processes without our consent.

Our Services are provided on an "as is" and "as available" basis to the fullest extent permitted by law.

While we apply professional creative review and quality standards, we do not guarantee that every output will meet every subjective expectation, platform policy or regulatory requirement applicable to your industry or territory.

To the maximum extent permitted by applicable law, Picxal shall not be liable for any indirect, incidental, special, consequential or punitive damages, including lost profits, lost revenue or loss of business opportunity.

Our total liability arising out of or relating to the Services shall not exceed the amount paid by you to Picxal for the specific project or plan giving rise to the claim during the twelve (12) months preceding the event.

We may suspend or terminate access to our Services if you breach these Terms, fail to pay applicable fees or use the Services in a way that creates legal, security or operational risk.

You may stop using our Services at any time. Termination does not affect rights or obligations that reasonably should survive, including payment obligations, intellectual property provisions and limitations of liability.

These Terms are governed by the laws of Norway, without regard to conflict of law principles. Any dispute arising from these Terms or the Services shall be subject to the exclusive jurisdiction of the courts of Norway, unless mandatory law requires otherwise.

We may update these Terms from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of the Services after changes become effective constitutes acceptance of the revised Terms.

If you have questions about these Terms, please contact us:

hello@picxal.com

You may also reach us through our contact page.